Shipping
- Ready-to-ship pieces leave our studio within 3 business days.
- Worldwide shipping, tracked, with delivery in 5–12 business days depending on destination.
- Customs duties may apply outside the region and are paid by the customer.
Returns & exchanges
- Return or exchange unworn items within 14 days of delivery, with tags attached.
- Accessories and sale items are final sale.
- To start a return, contact us with your order number.
Care
Hand embroidery lasts generations with gentle care: wash cold, inside out, and dry flat away from direct sun.